Contact Us
We're a small team and we read every message. Use the channels below to reach us. we typically respond within 1–2 business days.
For all enquiries
- hello@dietzeo.com
- Operating hours
- Monday to Friday, 10:00 AM to 6:00 PM IST
- Response time
- Usually within 1 business day; sometimes up to 2
Registered business address
- Operator
- Uma Mahesh (Sole Proprietor)
- Trading as
- Dietzeo
- Address
-
SSR Residency, Godugupet,
Machilipatnam, 521001,
Andhra Pradesh, India - Country
- India
Postal mail is accepted but we strongly prefer email for faster response.
What to include in your message
To help us help you faster, please include:
- The email address registered to your Dietzeo account (if applicable).
- A clear description of your question or issue.
- Screenshots, if there is something visual we should see.
- The browser and device you're using, if reporting a technical issue.
Topic-specific contact
All enquiries reach the same inbox, but you can speed things up by mentioning the topic in your subject line:
- Billing or refunds: "Billing - <your registered email>"
- Technical issues: "Bug - <short description>"
- Privacy / data requests: "Privacy - <your registered email>"
- Sales / partnerships: "Sales - <your company>"
- Press / media: "Press - <outlet name>"
Grievance redressal
For data-protection grievances, our designated officer is reachable at the same email address. See our Privacy Policy for the formal grievance procedure.
End Clients of Nutritionists using Dietzeo
If you are an End Client of a Nutritionist who uses Dietzeo and you have questions
about your diet plan, consultation, or refund of fees you paid to the
Nutritionist, please contact your Nutritionist directly. Dietzeo is the software
they use; we are not party to your consultation, your plan, or your payment to them.
See our Disclaimer for the full explanation.